Terms and Conditions

Effective date: February 17, 2026

These Terms and Conditions govern the legal relationship between ALBHU Limited Liability Company as service provider, hereinafter Refundr.app or Provider, and the user of the service, hereinafter User.

This document was prepared in accordance with applicable Hungarian and European Union laws, in particular Act V of 2013 on the Civil Code, Act CVIII of 2001, Government Decree 45/2014 II.26., GDPR EU 2016/679, and Directive EU 2019/770.

1. Parties

Provider:
ALBHU Limited Liability Company (Refundr.app)
Registered office: 1036 Budapest, Perc utca 6
Email: hello@refundr.app
Tax number: 32070851-2-41

User: any natural or legal person who downloads, registers for, or uses the application.

2. Definitions

Service: the mobile and web-based SaaS system operated by Refundr.app that provides digital administrative, document management, and optical character recognition OCR functions.

OCR processing: automated image-processing technology that extracts text from documents uploaded by the User. OCR is solely technical processing and is not AI-based decision-making, legal interpretation, or professional advice.

Agreement: the electronically concluded contract between the Provider and the User based on these Terms.

3. Subject matter and scope

These Terms define:

  • conditions for using the service,
  • rules for using OCR features,
  • payment conditions,
  • liability and data-processing provisions.

These Terms apply for the full period of service use.

4. Conclusion of contract

The contract is concluded by:

  • registration,
  • acceptance of these Terms,
  • or beginning to use the service.

The Provider may reject registration, especially if a legal violation is suspected.

5. Registration and user account

The User must:

  • provide accurate data,
  • keep access credentials confidential,
  • use the service lawfully.

In particular, the following are prohibited:

  • uploading unlawful content,
  • unauthorized processing of another person's data,
  • reverse engineering or bypassing the service.

The Provider may restrict or terminate accounts in case of breach of contract.

6. Fees and payment

The service may include free and paid features.

  • Current prices are displayed in the application.
  • Payments may be made via Apple App Store and Google Play systems.
  • The Provider does not directly process bank card data.

In case of non-payment, access may be restricted.

7. Right of withdrawal for consumers

For digital services, under Government Decree 45/2014 II.26., the right of withdrawal may cease if:

  • performance has started,
  • and the User has expressly consented.

8. Specifics of OCR service

The User acknowledges that:

  • OCR is an automated technical process,
  • accuracy of extracted text is not guaranteed,
  • verification of processed data is the User's responsibility.

The Service is not an AI-based analysis or advisory system.

9. Service performance and availability

The Provider aims to ensure continuous operation but does not guarantee uninterrupted availability.

Operation may be affected by third-party providers, especially:

  • cloud infrastructure,
  • mobile platform providers,
  • notification systems.

10. Warranty, statutory warranty, and limitation of liability

The Provider performs statutory warranty obligations required by law.

The Provider is not liable in particular for:

  • damage caused by OCR inaccuracies,
  • temporary service outages,
  • errors in user data entry,
  • faults of third-party providers.

To the extent permitted by law, the Provider's total liability is limited to the fees paid by the User in the preceding 12 months.

Liability cannot be limited in cases of intentional damage or gross negligence.

11. Copyright and license

The software and content of the application are protected by copyright.

The User receives a non-exclusive, non-transferable right of use.

The following are prohibited:

  • reverse engineering,
  • copying,
  • automated data extraction.

12. Data processing and data protection

Data controller: ALBHU Kft.

Data processing is carried out in accordance with GDPR.

The Provider may use data processors, especially:

  • Google and Firebase services,
  • Google Mobile Ads and AdMob,
  • Apple services,
  • Google Play Billing and Apple IAP systems.

Detailed data-processing information: refundr.app/terms.php

13. Complaints and legal remedies

Contact: hello@refundr.app

In consumer disputes, the User may:

  • apply to a conciliation board,
  • use the EU Online Dispute Resolution Platform.

14. Modifications

The Provider may modify these Terms in case of legal changes or service development.

15. Electronic communication

Notifications between the parties may be sent by email or in-app message.

16. Force majeure

Neither party is liable for delay or non-performance caused by unavoidable external events.

17. Final provisions

These Terms are governed in particular by:

  • Act V of 2013 on the Civil Code,
  • Act CVIII of 2001,
  • Government Decree 45/2014 II.26.,
  • GDPR EU 2016/679,
  • Directive EU 2019/770.

If any provision is invalid, it does not affect the validity of the remaining provisions.

Refundr.app - ALBHU Kft.